Privacy Policy

1. What personal data we collect

• Contact details you provide in forms (e.g., name, email address, phone number).
• Information you submit in messages or inquiries through the website.
• Technical data related to your visit (e.g., IP address, approximate location derived from IP, device/browser type, and pages viewed), collected to maintain security and operate the site.

2. Legal basis for processing

We process personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” (Закон України “Про захист персональних даних” від 01.06.2010 № 2297-VI). Processing may be based on your consent for lead/contact purposes, or on other lawful grounds permitted by applicable Ukrainian law.

3. How we use personal data

• To respond to your inquiry and provide requested information.
• To manage and improve our services and website operations.
• To prevent fraud, ensure security, and maintain the functionality of the website.

4. Sharing and transfer of data

We do not sell your personal data. We may share it with service providers only when necessary to support website operations and to fulfill our communications with you (e.g., hosting and analytics providers). Such providers act under appropriate contractual and security measures.

5. Data retention

We retain personal data only for as long as needed for the purposes described in this Policy, including to respond to your request and comply with legal and regulatory obligations, and then we delete or anonymize it where applicable.

6. Security

We implement organizational and technical safeguards designed to protect personal data against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet can be guaranteed 100% secure, but we take reasonable steps to reduce risk.

7. If you conclude a distance contract

If you conclude a distance contract as a consumer through the website, we provide consumer-facing information before contracting and information about consumer rights for distance transactions in line with Ukrainian consumer protection requirements, including: Закон України “Про захист прав споживачів”, Стаття 13. Право споживача у разі укладення договору на відстані, Стаття 17.

We also ensure stable, direct access to specified information about the provider in electronic commerce in accordance with: Закон України “Про електронну комерцію” від 03.09.2015 № 675-VIII, Стаття 7. Правовий статус продавця (виконавця, постачальника) товарів, робіт, послуг в електронній комерції.

Where consumer-rights rules require it, consumer information is provided in the Ukrainian language about products, as required by Ukrainian law (Закон України “Про захист прав споживачів”, вимога щодо надання інформації державною мовою про продукцію).

Withdrawal/termination rights for distance contracts are structured in line with the Consumer Rights framework, including: Закон України “Про захист прав споживачів”, Право споживача на відмову від договору, укладеного поза торговельним чи офісним приміщенням, або дистанційного договору.

8. Your rights

Under Ukrainian law, you may have rights regarding access to your personal data, correction, deletion, restriction of processing, and withdrawal of consent (where applicable). To exercise your rights or request information about processing, contact us using the details below.